Articles supplied by " PES The Shop" are new and guaranteed against any defect. They are identical to those of the traditional trade. They come from all the publishers and suppliers referenced on the website. If it happens that an article is defective or non-compliant, we will make a commitment to exchange it to you, under reserve it is returned to our agency. It must be sent in standard mode, in its original packaging and accompanied with the PES corresponding invoice within 15 days after the reception of the parcel, at the following address :
Presse Edition Services - Service retours
355 rue Albert EINSTEIN
P.A. les Milles
F-13 852 AIX EN PROVENCE Cedex3
Then, return expenses will be paid off to you in its entirety with purchase voucher (within the limit of one sending price in standard mode). The exchange will be implemented at the reception of the defective article. No sending in cash on delivery will be accepted, whatever reasons are.